Quality Policy & Accreditations

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Joint Commision International (JCI) Accreditation

Acıbadem Healthcare Group is grounded on Joint Commission International (JCI) accreditation standards to strengthen its quality improvement and patient safety approach.

JCI is an independent international accreditation institution that establishes and inspects quality standards in health services. It is an internationally accepted evaluation model with the highest recognition. It aims to develop the concepts of quality improvement and patient safety and to increase the efficiency of healthcare services and provides objective evaluation instruments for this purpose. Healthcare providers in more than 60 countries across the globe possess JCI accreditation.  Acıbadem Healthcare Group complies with the JCI accreditation standards. Many of its hospitals have successfully passed the accreditation and re-accreditation inspections since 2005. Of the hospitals in the Group today, Acıbadem Maslak, Acıbadem Adana and Acıbadem Sistina Hospitals possess JCI accreditation.

The JCI standards are addressed to patient safety, access to care and continuity of care, patient and family rights, patient assessment and care, anaesthesia and surgical care, medication use and patient and family education under the title of patient-centered standards. Within the scope of the organization-centered standards, the subjects of prevention and control of infections, governance, leadership, facility safety, staff education and information management are evaluated.

Should our patients and their friends and relatives wish to report any concerns regarding patient safety and the quality of care received to JCI they can do so by clicking here.

Medical Laboratories

All units of Acıbadem laboratories have been accredited by Deutsche Akkreditierungsstelle Chemie (DACH) since 2005 and by Türk Akreditasyon Kurumu (TÜRKAK) since 2010 in accordance with the TSE EN ISO 15189. Accreditation of the laboratories is recognised by all countries which are members of ILAC, since TÜRKAK is a party to International Laboratory Accreditation Cooperation’s (ILAC) Mutual Recognition Arrangement (MRA).

Nuclear Medicine Europe Accreditation

In Europe, the Nuclear Medicine Centers are accredited by the European Board of Nuclear Medicine (EBNM) under European Union of Medical Specialists. The Nuclear Medicine Department of Acıbadem Bursa Hospital is accredited. Additionally, the Nuclear Medicine Departments at Acıbadem Kadıköy Hospital, Acıbadem Kozyatağı Hospital, Acıbadem Bursa Hospital and Acıbadem International Hospital hold ISO 9001:2008 Quality Management System Certification.

Quality Standards in Healthcare

Acıbadem Healthcare Group complies with the Quality Standards in Healthcare established to provide uniformity in service standardization, form a basis for inter-institutional experience sharing and build national quality system in health, without differentiating between public, private or university health institutions.